Free on iPhone & iPad
Typical reply within 1–2 business days
Required for Google Play data deletion
Frequently asked questions
Is LookMetric medical advice?
No. Scores and suggestions are AI-generated for entertainment and general wellness motivation. Always consult a healthcare professional for medical decisions.
Why can I only scan once per day?
LookMetric is designed as a daily ritual — one scan per calendar day keeps the experience focused and consistent.
Do I answer health questions every scan?
No. You complete a one-time onboarding profile. Daily flow is: open app → scan → results. Update health data anytime under Account → Health profile.
Push notifications don’t appear
Allow notifications in iOS Settings or Android app settings. Use a physical device (simulators often don’t receive push). Ensure you’re signed in so we can register your device token.
Sign in with Google or Apple fails
Check your internet connection and app version. If the problem continues, email support with your device model and iOS/Android version.
How do I delete my account?
In the app: Account → delete account. Or follow our account deletion page for web request instructions.
App Review or press
For reviewer access, include your test account request at support@lookmetric.amritduwal.com.np. We provide credentials for App Store and Play Store review.